Terms & Conditions

Whilst every effort has been made to ensure that the information contained on this website is accurate and up to date, Ace Sports Ltd cannot be held liable for any errors, omissions or price changes. Due to continuous product development specifications & colours may change and we may substitute a product for one of similar or better quality - please confirm upon order

1. DEFINITIONS

1.1 "Ace Sports" means Ace Sports Limited.

1.2 "Customer" means the person, organisation or company placing an order with Ace Sports.

1.3 "Contract" means the contract for the sale and purchase of goods.

11.4 "Business Days" means Monday to Friday inclusive but excluding bank holidays

2. PRICES AND SPECIFICATIONS

2.1 All prices quoted include VAT but exclude Delivery Charges, unless specified

2.2 Prices are correct at the time of printing, but Ace Sports reserve the right to charge the prices ruling at the date of dispatch according to market conditions at the time.

2.3 These Terms and Conditions may be varied only by the written authorisation of a Director of Ace Sports.

2.4 Owing to the disproportionate cost of dealing with small orders, Ace Sports reserves the right to make a small order surcharge of £5.00 for orders under £50.00 net value.

2.5 All orders are subject to availability.

2.6 Orders for goods of a special design, size, and/or material are not subject to cancellation after the order has been accepted by Ace Sports

2.7 Ace Sports reserves the right to change product specifications and supply substitute items of an equal or superior standard in respect of unavailable products or discontinued lines.

2.8 Any error or omission in the prices and/or specifications in this website or in any document issued by Ace Sports shall be subject to correction without any liability on the part of Ace Sports.

2.9 All measurements and weights given in product specifications or literature are reasonable approximations of actual sizes and weights. Equivalent Imperial measurements are shown only as a guide.

2.10 No order which has been accepted by Ace Sports may be cancelled by the Customer except with the express agreement of Ace Sports and on such terms as Ace Sports may require. If Ace Sports agree to cancel the order the Customer will pay to Ace Sports liquidated damages of 25% of the net value of all of the cancelled elements of the order and the Customer agrees that this is a genuine pre-estimate of the loss which Ace Sports will incur as a result of cancellation.

3. PACKING AND DELIVERY CHARGES

3.1 All prices exclude packing and delivery charges.

3.2 Apart from certain bulky or heavy products marked "Carriage extra" on the website, there is a nominal standard packing and delivery charge of £10.00 per order for delivery to the UK Mainland (excluding northern Scotland).

3.3 The chosen products will be delivered either by Royal Mail or a reputable national carrier to the address supplied. Some goods are sent to Customers directly by the manufacturers, if the order appears to be incomplete, the balance of goods will follow shortly.

3.4 If premises are likely to be unmanned, the Customer should include instructions on the order to ensure that an authorised signatory will be available when delivery is made. Abortive deliveries may be subject to a charge being made if appropriate instructions are not included with the order.

4. PAYMENT

4.1 Full payment with order is required.

5. TIME OF DELIVERY

Any time or date given by Ace Sports for delivery is given as an estimate only and shall not be a binding contractual obligation. Ace Sports will endeavour to meet delivery requirements but are not liable for any direct or consequential loss or damage arising from any delayed or advanced delivery.

6. RETURNS

6.1 In respect of goods which the Customer has over-ordered, incorrectly ordered or no longer requires, at Ace Sports discretion these goods may be returned if they are returned, together with the original packaging, in the same state that they were in at the time of dispatch and subject to the Customer paying the actual cost of return carriage together with a handling and re-stocking charge of at least 20% of the invoice value of the goods. Some goods may attract a higher handling and re-stocking charge if returned and Ace Sports will advise the actual charge if it agrees to accept the goods for return.

6.2 If Ace Sports does not receive the returned goods in their original condition Ace Sports reserves the right to charge for, and the Customer agrees to pay, the costs of any repairs necessary to bring the goods back to their original state.

6.3 In any circumstances customer should contact Ace Sports via email sales@acesportsonline.co.uk prior to returning goods.

7. DEFECTIVE OR DAMAGED GOODS

7.1 If the Customer receives goods which are defective or damaged then within 3 Business Days of the date of delivery of the goods the Customer must notify Ace Sports and confirm the full details in writing within 7 days of the date of delivery.

7.2. Provided that Ace Sports receive the notifications detailed in section 7.1 Ace Sports will, at its option, repair or replace free of charge the defective or damaged goods.

7.3 Ace Sports has a very short period of time to claim against carriers for damage to goods in transit, therefore it is vital, in the Customer's own interest, to comply with the time limits given. We regret that if the Customer does not notify Ace Sports of defective or damaged goods within the time limits set out in section 7.1, irrespective of who has signed for the goods at the point of delivery, the Customer shall not be entitled to reject the goods and will be obliged to pay the full price of the goods and Ace Sports will have no further liability to the Customer.

7.4 Ace Sports shall not be liable for any defects in the goods which arise from any drawing, specification or design supplied by the Customer.

8. TITLE

8.1 All goods remain the property of Ace Sports until Ace Sports has received cash or cleared funds in full payment of the price of the goods.

9. RISK

9.1 Risk for any goods passes upon delivery to the Customer

9.2 Ace Sports shall not be responsible for any loss, damage, injury or other claim consequential upon, or incidental to

9.2.1 the non-delivery of orders

9.2.2 the use of any goods, materials or equipment it supplies

10. DISTANCE SELLING REGULATIONS ("DSR")

For private individuals only ("consumers") the terms of the DSR apply to all orders. Where there is a direct conflict between these Terms and Conditions of Sale and provisions of the DSR then the DSR provisions shall prevail. The DSR provides for a 7 day "cooling off" period during which the customer may cancel the contract. This period commences on the day after the day the goods are delivered and any cancellations must be notified in writing to Ace Sports within 7 days thereafter. For a valid cancellation a full refund including delivery costs will be made to the customer within 30 days of the date of cancellation. However, the consumer must return the goods to Ace Sports and is responsible for the costs of returning the goods except where the goods are damaged or faulty or substitute goods have been dispatched in which case Ace Sports will refund the cost of return carriage.

11. GOVERNING LAW

All Contracts entered into by Ace Sports and the Customer shall be governed and construed in accordance with by the Laws of England in all respects and the parties irrevocably submit to the jurisdiction of the English Courts.